Privacy Policy

Hello Pest Control (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, and service address when you submit a contact form or request a quote.
• Communication records: Records of correspondence if you contact us by phone, email, or online form.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs (collected via analytics tools).
• Device information: Browser type, operating system, and IP address for security and analytics purposes.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule pest control services
• Send appointment reminders and service follow-ups
• Improve our website and service offerings
• Send promotional communications (with your consent)
• Comply with legal obligations

SMS / Text Message Communications

If you provide your mobile phone number and opt in to receive SMS messages from us, we may send you appointment reminders, service updates, and promotional offers via text message. Message and data rates may apply. Message frequency varies.

You can opt out at any time by replying STOP to any text message from us. For help, reply HELP or contact us at info@hellopestcontrol.co. We do not sell or share your mobile number with third parties for marketing purposes.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

We may disclose your information if required by law or in response to valid legal process.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of the site.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us: